FAQs
Find quick answers to the most common questions about our press-on nails, shipping, orders, and more.
How long do Nailiva™ press-on nails last?
With proper application, our nails typically last 7–14 days.
Longevity depends on your daily activities and how well you prep your natural nails before applying.
Are the nails reusable?
Yes! Many of our nails can be reused when removed carefully and stored properly.
We recommend using fresh adhesive tabs or nail glue for each wear.
What comes in each Nailiva™ set?
Each set includes:
24 premium press-on nails in multiple sizes
Adhesive tabs or glue (depending on style)
Nail file
Prep pad
Instructions
Everything you need for a salon-quality manicure at home.
Will press-on nails damage my natural nails?
No — Nailiva™ nails are designed to be gentle.
Proper removal and prep ensure your natural nails stay healthy.
Avoid pulling or snapping nails off; instead, follow our removal guide.
How do I choose the right size?
Every set includes multiple sizes to fit all nail shapes.
If you’re between sizes, choose the smaller size for better adhesion and comfort.
How long does shipping take?
Shipping times vary depending on the product and warehouse location.
Typical delivery times:
US & UK: 5–12 business days
Europe: 7–14 business days
International: 10–20 business days
Tracking is provided with every order.
Do I need to choose a shipping method?
No — all orders ship using our standard free shipping.
The carrier is selected automatically based on the product and destination.
How can I track my order?
Once shipped, you will receive a tracking number by email.
You can track your package on:
Our Track Order page
CJtracking.com
Or the carrier’s website
Can I cancel my order?
Orders can only be canceled before they are processed or shipped.
If your order is already in fulfillment, cancellation isn’t possible.
What is your return policy?
We accept returns of unused, unopened nail sets within 30 days of delivery.
For hygiene reasons, used or opened products cannot be returned.
Visit our Refund & Return Policy for full details.
My item arrived damaged. What should I do?
Please contact us within 7 days with photos of the damaged item.
We will replace it or issue a refund.
I entered the wrong shipping address. Can you change it?
Contact us immediately at contact@nailiva.store.
We can update the address only before your order is processed.
Do you offer discounts or bundles?
es! We frequently offer special promotions.
Check our homepage or subscribe to our newsletter for updates.
